Returns & Exchanges

At MOEFLAVOR, we want you to feel confident in your purchase, offering a 30-day window for returns and exchanges on eligible items in their original, unworn condition. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, unwashed, and include all original tags and sanitary liners before initiating your request.

• 2.
  Submit Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Securely package your items and attach the prepaid shipping label provided via email, then drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects and approves your return, your refund or store credit will be processed within 5-7 business days.